Privacy policy
The short version: we only collect what we need to answer you and run the check-in, and we never sell your information. The longer version is below, in plain English, because a service built on trust should be plain about this too.
Check On Her is a service of Alien IT Solutions (ABN 32 385 519 280). This page explains what information we collect, why we collect it, and what we do with it. We handle your information in line with the Australian Privacy Principles under the Privacy Act 1988.
What we collect
- When you contact us. Your name, email, phone number if you choose to give it, and whatever you tell us in your message, which may include details about the person you are worried about.
- When you visit the site. Standard analytics such as the pages you view, rough location and device type, through Google Analytics and Cloudflare Web Analytics, plus basic server logs our host keeps for security.
- If you become a customer. The details we need to set up and support the check-in, and the check-in events it produces, such as whether the morning signal came and when. We do not install cameras.
How we use it
- To reply to your enquiry and explain your options.
- To set up, run and support the check-in you have asked for, including sending alerts to the people you choose.
- To keep the website working and secure.
We do not use your details for unrelated marketing, and we do not sell or rent them to anyone.
Who we share it with
We share information only with the services we use to run Check On Her, and only as far as they need it to do their job:
- Our hosting and content network (Cloudflare), which serves the website.
- Google Analytics, which gives us aggregate figures on how the site is used.
- Cloudflare Web Analytics, which counts page views and page load times without cookies.
- Akismet, which checks each enquiry for spam before it reaches us.
- Our messaging provider, which delivers your enquiry to us.
We may also disclose information where the law requires it, or where it is needed to help in an emergency. Otherwise, your information stays with us.
Cookies and analytics
The site uses Google Analytics, which sets cookies to measure how the site is used. You can refuse cookies in your browser, or use the Google Analytics opt out, and the site will still work. Cloudflare Web Analytics also counts page views and page load times. It does not set cookies, and it gives us totals only, not a record of any one visitor.
Keeping your information
We keep enquiry details only for as long as we need them to help you, and customer records for as long as we support the check-in, after which we remove them. We take reasonable steps to protect what we hold.
Your choices
You can ask us what we hold about you, ask us to correct it, or ask us to delete it. Just contact us using the details below and we will sort it out. If you are ever unhappy with how we have handled your information, please tell us first, and if we cannot resolve it you can raise it with the Office of the Australian Information Commissioner at oaic.gov.au.
One important note
A check-in is for tomorrow morning onwards. It is not an emergency service. If you think something is wrong today, right now, call 000.
Contact us about privacy
Check On Her, a service of Alien IT Solutions (ABN 32 385 519 280).
Email [email protected].
Last updated 9 October 2026.